Privacy Policy

Last Updated: February 3, 2026

Welcome to Carciti ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

1. Information We Collect

Personal Information:

• Phone Number: Required for account registration and OTP verification
• Profile Information: Name and profile details you choose to provide
• Contact Information: Phone number displayed on your car listings (optional)

Car Listing Information:

• Vehicle details (make, model, year, specifications)
• Vehicle Identification Number (VIN)
• Pricing information
• Photos and videos of vehicles
• Location information (region and city)
• Vehicle documents you choose to upload

Usage Information:

• App usage patterns and preferences
• Search history and filters applied
• Favorite listings
• Device information (device type, operating system)

Communication Data:

• Messages exchanged through our in-app chat feature

2. How We Use Your Information

We use the collected information to:

• Create and manage your account
• Verify your identity through OTP authentication
• Display your car listings to potential buyers
• Enable communication between buyers and sellers
• Provide search and filtering functionality
• Save your favorite listings
• Improve our services and user experience
• Send important notifications about your account or listings
• Ensure platform security and prevent fraud

3. Information Sharing

We may share your information in the following circumstances:

• Public Listings: When you create a car listing, the information you provide (including contact phone number if added) becomes visible to other users
• Chat Communications: Messages are shared only between the participating users
• Service Providers: We may share data with trusted third-party services that help us operate the app (e.g., cloud hosting, SMS verification services)
• Legal Requirements: We may disclose information when required by law or to protect our rights and safety

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information:

• Secure token-based authentication
• Encrypted data transmission (HTTPS)
• Secure server infrastructure
• Regular security assessments

Your data is stored on secure servers. While we strive to protect your information, no method of transmission over the Internet is 100% secure.

5. Your Rights and Choices

You have the right to:

• Access: View your personal information in the app
• Update: Modify your profile and listing information
• Delete: Remove your listings and request account deletion
• Withdraw Consent: Stop using the app at any time
• Data Portability: Request a copy of your data

To exercise these rights, please contact us using the information provided below.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time. Some information may be retained for legal compliance or legitimate business purposes.

7. Children's Privacy

Carciti is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through the app or other means. Your continued use of Carciti after changes constitutes acceptance of the updated policy.

9. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

10. Language

This Privacy Policy is available in English, Russian (Русский), and Turkmen (Türkmen). In case of any discrepancy, the English version shall prevail.